Effective Date: 24-06-2025

At Prachin Arkshala, we are committed to safeguarding your personal information while offering you a divine and secure experience rooted in the values of trust, purity, and transparency. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

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1. Information We Collect

When you use our site, we may collect the following data:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Processed securely through our payment gateway. We do not store your card details.

• Order History & Preferences: For better customer support and Ayurvedic consultation alignment.

• Technical Data: IP address, browser type, device type, cookies, and usage analytics.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate shipping updates and offers

• Provide customer service and wellness-related assistance

• Improve website performance and user experience

• Send Ayurvedic lifestyle content and special promotions (only if you opt-in)

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3. Sharing Your Information

Your personal data is treated with the sacredness it deserves. We never sell or rent your data. We may share it with:

• Trusted delivery partners (for order fulfillment)

• Secure payment processors (Shopify, Razorpay, etc.)

• Analytics providers (e.g., Google Analytics) to enhance service quality

All third parties are bound to strict confidentiality agreements.

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4. Data Security

We uphold the Ayurvedic principle of purity—this applies to your data too. Our website is SSL-encrypted and hosted on secure Shopify servers. Access to your information is limited to authorized personnel only.

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5. Your Rights

You may:

• Request a copy of your stored data

• Ask us to correct or delete your personal information

• Opt-out of newsletters or promotional communications at any time

To exercise these rights, please email us at [your support email].

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6. Cookies Policy

We use cookies to:

• Remember your preferences

• Personalize your browsing experience

• Analyze traffic for continual site improvement

You may disable cookies through your browser, but certain features may not function optimally.

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7. Children's Privacy

We do not knowingly collect or market to individuals under the age of 18. If we learn that a child’s data has been unintentionally collected, we will promptly delete it.

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8. Policy Updates

This policy may be updated occasionally to reflect changes in our practices or regulations. The revised date will be mentioned above. Continued use of our website after changes means you accept the updated policy.

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9. Contact Us

For any questions or concerns about this policy, please contact:

Prachin Arkshala Support Team
📧 Email: prachinarkshala@gmail.com